Privacy Policy

Last updated: [Feb 1, 2026]

Harmony Fields Soul Sanctuary  is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

1. Who We Are

Harmony Fields Soul Sanctuary is a UK-based, non-profit animal sanctuary providing sanctuary for animals and offering reflective, wellness-led experiences in nature.

Contact details:
Harmony Fields Soul Sanctuary
Email: connect@harmonyfields.co.uk

We are the data controller for the personal data we collect.

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2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Name

• Email address

• Telephone number

• Organisation name (if applicable)

• Booking and enquiry details

• Payment information (processed securely via third-party providers)

• Website usage data (via cookies – see Cookie Policy below)

We only collect personal data that is necessary for the purposes outlined in this policy.
 

3. How We Collect Your Data

We collect personal data when you:

• Submit an enquiry through our website

• Book an event, experience, or space hire

• Sign up to receive emails or updates

• Make a donation

• Contact us directly by email

• Browse our website (via cookies)
   

4. How We Use Your Personal Data

We use your personal data to:

• Respond to enquiries and communications

• Manage bookings and provide services

• Process payments and donations

• Send relevant information related to your enquiry or booking

• Improve our website and services

• Meet legal, accounting, or regulatory obligations

We will never sell your data to third parties.
 

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – where you have given clear permission (e.g. signing up to emails)

• Contract – where processing is necessary to fulfil a booking or service

• Legal obligation – where we are required to comply with the law

• Legitimate interests – where necessary for our operations and not overridden by your rights
   

6. Sharing Your Data

We may share your data with trusted third parties only where necessary, including:

• Payment processors (e.g. Stripe, PayPal)

• Booking or email service providers

• Professional advisers (accountants, legal advisers)

All third parties are required to respect your data and process it lawfully.
 

7. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and accounting requirements.
 

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Object to or restrict processing

• Request data portability

• Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk
 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

Cookie Policy

This Cookie Policy explains how Harmony Fields Soul Sanctuary uses cookies on our website.
 

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly and provide information to the site owner.
 

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off.

Analytics Cookies

We may use analytics cookies (such as Google Analytics) to understand how visitors use our website. This helps us improve site performance and user experience.

Analytics data is anonymised and does not identify you personally.
 

3. Managing Cookies

When you first visit our website, you will be asked to consent to the use of non-essential cookies.

You can also control cookies through your browser settings. Please note that disabling cookies may affect website functionality.
 

4. Third-Party Cookies

Some cookies may be set by third-party services we use (such as analytics or embedded content). These third parties are responsible for their own cookie policies.
 

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page.

If you have any questions about this Privacy or Cookie Policy, please contact us at connect@harmonyfields.co.uk